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Category Archives: Atrificial

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May 6 2023
  • Atrificial

AI Based Voice and ChatBots for Contact Centers

#nlp #aws #contactcenter #chatbot #voicebot #lex #amazonconnect In today’s digital age, businesses are increasingly adopting automated voice and chatbots to optimize customer interactions and streamline operations. Powered by technologies such as AWS Lex bot, AWS Direct Connect, Amazon Polly, AWS Textract, Amazon Comprehend, Amazon Translation, Amazon Kendra, and serverless functions using AWS Lambda, these intelligent bots leverage advanced capabilities to deliver […]

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